Frequently Asked Questions

[vc_row][vc_column][vc_column_text]We have separated the FAQ in two sections, for those that are new to websites and want one, and those that have an existing website and want to revamp it. Please answer the question below to see the FAQ that is more tailored for you.[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1503551230425{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 20px !important;padding-right: 10px !important;padding-bottom: 20px !important;padding-left: 10px !important;border-left-color: #e5e5e5 !important;border-left-style: solid !important;border-right-color: #e5e5e5 !important;border-right-style: solid !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;border-bottom-color: #e5e5e5 !important;border-bottom-style: solid !important;}”][vc_column css=”.vc_custom_1491045662859{padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_row_inner el_id=”for-existing-faq” el_class=”collapse existing_faq”][vc_column_inner css=”.vc_custom_1491045635002{padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column_text]

FAQ for existing website owners :

[/vc_column_text][vc_toggle title=”How much does a website redesign cost?” el_id=”1491047115959-b8e9e3d1-e6a6″]If you have an already existing website, you are probably looking to move up in quality and make it more efficient in management.

For websites that have 1-10 pages :

Average Price : $600-800

For websites with more than 10 pages :

Average Price : $3,000 – $6,000

The price above is just the average and many factors contribute to the pricing.

 

Some questions asked when redesigning a website :

Is the website all HTML and has over 200 pages of individual html files?

Are we restructuring the URL structure?

Is it WordPress based?

Can we grab the information out of a database?

Do we need to use the existing host environment and tweak it to perform well with the new system (Such as PHP version, MySQL version, file permissions, etc.) ?[/vc_toggle][vc_toggle title=”Are there any discounts for web development?” el_id=”1491048661553-2d8a043e-b720″]Yes! We offer hosting, maintenance, and other services. If you bundle several of our services, we can definitely create a bundle deal to save money.[/vc_toggle][vc_toggle title=”I have a website built on Wix, can you improve it?” el_id=”1491042164962-adb21d6f-0a17″]Unfortunately websites built on Wix are not transferrable (but we can copy paste the content on a new website), nor are they very customizable. It’s not that we don’t find Wix a good solution, but we find it highly restricts the freedom clients have with the content they upload. You cannot backup a website and change hosts is the first and foremost issue. You cannot perform server side features nor can you create custom functionality to ease the use and management of your website.

If you own one of these websites, we will have to manually go through each page, one by one, to copy the content on to a new platform that’s database driven. The beauty of having a database driven website is that you can manipulate the content in anyway you see fit. You can create excel exports, pdf downloads, etc. So, if you’re on this platform, we hope you will make the decision to move away from it so you can truly own a full backup copy of your website and have the ability to move to any host you like.[/vc_toggle][vc_toggle title=”Does PickAPage provide hosting?” el_id=”1491048976565-2cf599a7-8f7f”]Yes we do! Be sure to let us know prior to starting the website redesign so that we can create a bundle deal to save you some money.[/vc_toggle][vc_toggle title=”How long does a redesign take?” el_id=”1491047115696-12cd937b-9f3b”]Typically 1-2 months depending on the amount of content on the existing website.

Rush jobs are possible at a higher rate.[/vc_toggle][vc_toggle title=”If I don’t know any code, can I manage my website?” el_id=”1491049066133-ae4b2001-4ae0″]Yes, definitely. We take time to guide you through how your website functions, how to add pages and blogs and more. If the website is WordPress based, we also send videos on basic editing and maintenance of the website.

There are times though, that you may need to know code. Changing colors on certain parts of the website, template features, and functions require coding.

It’s not difficult to manage a website, just time consuming. So if you have a website that you want us to maintain, perhaps consider one of our maintenance plans.[/vc_toggle][vc_toggle title=”Will I own the website in full?” el_id=”1491047115329-04158f7c-e300″]If all payments have been made for the work, you own 100% of the website code, and we provide a .zip file with a database export and all website codes so you can have a local backup.

We also never register domain names in our name for you. We guide you through the process of registering your domain through a domain registrar so you always have full ownership of it.[/vc_toggle][vc_toggle title=”My previous developer is holding my website hostage, is there anything we can do?” el_id=”1491047114005-2bbc0475-7053″]Possibly, but it’s usually a lost cause.

If they locked you out of your hosting account, we can go through multiple recovery steps of verification to gain access again at which point we may be able to do a backup.

If they have your domain name hostage and it was registered under their name or account, we will have to register a new domain name and call it a loss. You may try going the legal route, and it may be possible to get it back if you have a trademark/copyright for the domain name.

Disclaimer : This does not constitute legal advice.[/vc_toggle][vc_toggle title=”Will my website work on all browsers?” el_id=”1491048661120-f78e190a-1b9f”]We do our best to have our websites cross-browser compatible and responsive.

We check that our websites perform as intended on the main popular browsers : Internet Explorer 10+, Firefox, Chrome, & Safari.[/vc_toggle][/vc_column_inner][/vc_row_inner][vc_row_inner el_id=”for-nonexisting-faq” el_class=”collapse nonexisting_faq”][vc_column_inner css=”.vc_custom_1491045625047{padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column_text]

FAQ for soon to be website owners :

[/vc_column_text][vc_toggle title=”How much does a website cost?” el_id=”1491045298651-8294404a-962f”]We hope you are reading this after reading our Web Development page and understand our terminology for “non-custom” and “custom” websites.

A non-custom website average cost : $600-800

A custom website average cost : $1,800 – 3,000+

A large custom website using latest non-wordpress frameworks : $3,000+[/vc_toggle][vc_toggle title=”Do I NEED a custom website or can I make do with a non-custom website?” el_id=”1491045298730-069f06ec-cd26″]A non-custom website is ideal for the beginner website owner or someone that does not have a big enough budget for a custom website. We usually have non-custom websites WordPress based on plain HTML. WordPress is usually advised for easier maintenance for the owner.

Non-Custom Websites

Ideal for the casual or beginner blogger and for small businesses that just want ANY kind of exposure on the web. Usually 4-8 simple pages and a blog.

With a non-custom website you can do many of the things you can do with a custom website, but with (unfortunately) limitations to SEO and custom functionality additions.

We pick out a theme that matches the design you like and setup the installation, content, and set it all up so you are ready to go out and advertise with your website. We also provide a few links to videos that guide you through the basics of managing a WordPress website.

Custom Websites

Ideal for businesses that are serious about their internet presence, eCommerce websites, and websites with unique features.

With custom websites, we create an environment suited for the type of website you wish to have. Whether it be pure PHP, a PHP Framework, or WordPress based. The design is unique, brand-able, has the unique features you need, efficient, and can keep on adding features to it as the years go by. We have built websites with over 250,000 visitors a month without it having any hiccups or performance issues.

Throughout the code, we leave small comments for reference incase you have a new qualified developer come in to manage your website. That way, they know exactly what a function is doing and why it’s there.[/vc_toggle][vc_toggle title=”What do I need to get started?” el_id=”1491047118800-3d85eb01-6d94″]You can start by filling out the following Questionnaire, it only takes a couple minutes.

Here are the things we will need for the website :

  1. 3 websites you like and want your website to look like.
  2. 3 colors you would like your website to use as a color palette.
  3. A free phone consultation.
  4. A domain name (We can guide you through the process of purchasing one).
  5. A description of what you seek to accomplish with your website or its main purpose.
  6. A 50% deposit on the agreed price.

[/vc_toggle][vc_toggle title=”What is Branding, and do you offer it?” el_id=”1503001968654-339bc944-9d17″]Branding is the general look and feel of your business. The color scheme, the logo, and the graphic style. When people see your logo or see certain colors, we want them to associate them to your business, even if they don’t read the text.

 

Do you offer Branding?

Yes, we offer branding as a service and have dedicated graphic artists for the task.[/vc_toggle][vc_toggle title=”I need to process credit cards, what do I use?” el_id=”1503001966922-4fab12cc-c023″]There are many options such as PayPal, Stripe, Authorize.net, and other merchants.

We are also partnered with companies that provide POS systems and credit card processing for larger volume clients.

Whichever processor you choose, we can help you implement it into your business and give the pros and cons of each merchant gateway.[/vc_toggle][vc_toggle title=”If I don’t know any code, can I manage my website?” el_id=”1503393079800-eda6811a-3434″]Yes, definitely. We take time to guide you through how your website functions, how to add pages and blogs and more. If the website is WordPress based, we also send videos on basic editing and maintenance of the website.

There are times though, that you may need to know code. Changing colors on certain parts of the website, template features, and functions require coding.

It’s not difficult to manage a website, just time consuming. So if you have a website that you want us to maintain, perhaps consider one of our maintenance plans.[/vc_toggle][vc_toggle title=”I need photographs of my products, how much will it cost?” el_id=”1503001968043-507037c1-ff5c”]There are two ways to price product photography :

  1. Per photo
  2. Per day

If you only have a few products, we advise you to mail us the products, and we will take photos of the products. Each product photo is $20 with a white background. Hero shots are $200 per photo with extensive retouching. Hero shots are intended to look like magazine covers and used for advertisements. Shipping costs must be covered by the client.

Per day photoshoots are when we come to your location and take photos throughout the day. Usually recommended for when you have more than 20 products. Prices start at $400 for the day, please call for the best estimation.[/vc_toggle][vc_toggle title=”I need photographs of my office, how much will it cost?” el_id=”1503001967528-a05cc06f-9c16″]We take several photos of the office, a 360 degree photo for google maps, and portrait photos of your staff, and a group photo.

The rate is fixed at $400 for the day, and portrait photos are retouched for the best presentation possible.

If someone does not show up to work on photo day, we can schedule another visit at a discount rate for their portrait photo.[/vc_toggle][vc_toggle title=”Will I own the website in full?” el_id=”1503393035093-aed10dc8-6f90″]If all payments have been made for the work, you own 100% of the website code, and we provide a .zip file with a database export and all website codes so you can have a local backup.

We also never register domain names in our name for you. We guide you through the process of registering your domain through a domain registrar so you always have full ownership of it.[/vc_toggle][vc_toggle title=”Does PickAPage provide hosting?” el_id=”1503393045486-57a22502-750d”]Yes we do! Be sure to let us know prior to starting the website redesign so that we can create a bundle deal to save you some money.[/vc_toggle][vc_toggle title=”Are there any discounts for web development?” el_id=”1503393069303-cc06150d-a86e”]Yes! We offer hosting, maintenance, and other services. If you bundle several of our services, we can definitely create a bundle deal to save money.[/vc_toggle][vc_toggle title=”Will my website work on all browsers?” el_id=”1503393106023-d96a23f0-6142″]We do our best to have our websites cross-browser compatible and responsive.

We check that our websites perform as intended on the main popular browsers : Internet Explorer 10+, Firefox, Chrome, & Safari.[/vc_toggle][/vc_column_inner][/vc_row_inner][vc_raw_html css=”.vc_custom_1491054240953{padding-top: 30px !important;padding-bottom: 30px !important;}”]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[/vc_raw_html][/vc_column][/vc_row]